Privacy Policy

This privacy notice discloses the privacy practices for ConcordDirect.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
  • What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures are in place to protect against the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site (the “Personal Data”).

We only have access to/collect Personal Data that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this Personal Data to anyone. We will use your Personal Data to respond to you, regarding the reason you contacted us. We will not share your Personal Data with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

The Following Applies to Individuals Whose Personal Data Falls Under the Jurisdictions Subject to the E.U.’s General Data Protection Regulation (GDPR):

Concord Direct is the Data Controller for your Personal Data. Your consent to our use of the Personal Data provides Concord Direct with a lawful basis for such use. We will retain the Personal Data indefinitely unless you instruct us to delete it or we inform you otherwise. If you feel that there is a problem with how the Personal Data has been handled, you have the right to register a complaint with a supervisory authority.

Your Access to and Control Over Information

You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Do-Not-Track Signals

Our website includes third-party applications that track visitors. These applications respond to Do-Not-Track (“DNT”) requests by not dropping cookies into visitors’ browsers. If you feel that we are not abiding by this privacy policy, you should contact us immediately privacy@concorddirect.com