Wanted: Innovators, Visionaries, Front-Runners and Team Players

Concord Direct is an innovative, performance-driven direct response marketing company that provides winning direct marketing packages and top-quality digital printing to a variety of clients. We consistently provide our clients with an exceptional level of expertise and personal service.

Main Responsibilities:
The Screen Inkjet Machine Operator is an advanced position with the technical skills to operate and troubleshoot all equipment. As an operator, you should understand the setup, safe operation, troubleshooting and shut down of the Screen Duplex four color Inkjet equipment and related systems. You should also understand job tickets for font, print size, data to be printed, quantities, materials and the proper assembly of packages. You will ensure the alignment of printed information on work product is correct and make computer and mechanical adjustments as necessary. You will also oversee Screen inkjet/inserter quality, ensure barcodes meet postal specifications and that image is clean and clear. Additionally, you will assist and instruct handlers on proper packing of the product per the customer’s requirements and properly document and record finished product per the Skid tag/ Tally sheet procedure.

Experience running lettershop machinery is a plus (inkjet, inserter, sorter, etc) but not necessary—we’ll train the right candidates!

Candidate Profile:
High school diploma or equivalent required. You must be reliable-attendance is critical for success in this position. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent. Must have an excellent eye for detail, knowledge of USPS postal regulations and ability to interpret bar codes for quality control purposes. Must have working knowledge of computer systems and basic computer applications.

We offer competitive benefits and a casual and collaborative work environment. To apply for this position, please click the Submit Your Resume button above. No phone calls please! Visit www.concorddirect.com to learn more about our company and the clients we serve.

Concord Direct is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.

Concord Direct is an innovative, performance-driven direct response marketing company that provides winning direct marketing packages and top-quality digital printing to a variety of clients. We consistently provide our clients with an exceptional level of expertise and personal service.

We are seeking a Maintenance Manager/Plant Engineer to manage and direct activities related to the performance of our capital assets, including equipment, technology, and the physical plant. You will ensure smooth and predictable performance of operations by leading our maintenance operations to minimize downtime and maximize equipment performance to improve productivity. Specifically, you will direct the maintenance department and Total Productive Maintenance (TPM) efforts of the plant to improve Overall Equipment Effectiveness (OEE), with an emphasis on Availability, Performance, and Quality.

Main Responsibilities:
In this role you will initiate, implement, and manage the plant maintenance program based on best practices, with emphasis on preventive/predictive maintenance and upkeep of facility structure. You will also provide leadership, guidance and technical support to operations management. You will establish and maintain a computerized maintenance management system (CMMS) for tracking work orders, spare parts, and maintenance history of plant equipment and facility maintenance. Additionally, you will prepare reports, analyze data, and make recommendations for improving plant operations and solving maintenance-related problems as well as assess the company’s capabilities and capacity against the company’s growth goals.

Candidate Profile:
If you’re someone with strong leadership skills, plenty of technical expertise and can manage projects from start to finish, this job is for you! You should be confident in making decisions and have excellent problem solving/analysis skills. Strong communication skills and having a vision for the future will be critical to your success in this role.

Other Qualifications:
• Must have experience with repairs and maintenance of processing equipment.
• Must have excellent mechanical aptitude.
• Must have math and measurement skills to understand, track, analyze, and report on operating metrics.
• Must have basic computer skills (email, word processing, routine database activities, Computerized Maintenance Management System, etc.).
• Must have the ability to foster teamwork and motivate individual performers.

We offer competitive benefits and a casual and collaborative work environment. This position is located in our Concord, New Hampshire office. To apply, please email resume, salary requirements and a letter telling us why you are perfect for this job to resumes@concorddirect.com. Or, click the Submit Your Resume button above. No phone calls please!

Concord Direct is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.

Concord Direct is an innovative, performance-driven direct response company with a passion for fundraising. Bringing both offline and online solutions, we partner with nonprofits to maximize performance of their direct marketing programs and improve results. Concord Direct has offices in Concord, NH, Baltimore, MD, and Boulder, CO.

We are seeking a Creative Project Coordinator to manage the schedules, deliverables and quality control processes for content creation through our Creative Department for all channels. This role will contribute to our clients’ success (and ours!) through seamless, on-time production of creative deliverables and will help us ensure high-quality, accurate content.

Main Responsibilities:
In this busy, highly visible support role, you will collaborate closely with the Creative Manager, along with account and program managers, on-staff and freelance designers, partner writers and other team members to keep projects on track, aided primarily by the use of our project management system (Trello). You will manage specific processes and checklists related to creative projects, as well as lead weekly individual huddle meetings with Account Directors to inform campaign schedules. You will also work with creative services vendors (designated by Creative lead on an account) to verify their availability for work with schedules and budgets, assign work with due dates, communicate deliverable requirements and supply necessary assets. You will have oversight of the quality control process and checklist completion for both email and direct mail, as well as attend critical campaign kick-off meetings as needed. Additionally, you will play a role in the coordination of creative billing.

Candidate Profile:
If you’re an organized self-starter who will enjoy working with great people to complete creative for direct marketing projects, this fast-paced job is for you! You must be an expert at juggling multiple priorities and have the ability to effectively communicate about tight timelines and creative deliverables. You should also constantly seek opportunities to improve or implement processes that will support and streamline the creative process.

Qualifications:
• Bachelor’s degree in Communications, Journalism, English, Marketing, Project Management, Graphic Design, Advertising or other related discipline.
• 1-2 year’s work experience preferably for direct marketing in an agency; or equivalent combination of education and experience. Project management experience a plus.
• Confidence and proficiency learning/navigating Google Drive and Google Docs.
• Ability to master Trello for project management while adhering to Concord Direct processes (will train).
• Excellent written and verbal communication skills, with a high level of comfort utilizing video meetings (Zoom) and Slack for daily communication needs.
• Experience writing, proofreading and/or editing a plus.
• Knowledge with programs in the Adobe Creative Suite a plus. Familiarity with Web and email testing suites like Email on Acid, Litmus, and Browserstack is a plus.

We offer competitive benefits and a casual and collaborative work environment. This position is located in our Concord, New Hampshire office. To apply, please email resume, salary requirements and a letter telling us why you are perfect for this job to resumes@concorddirect.com. Or, click the Submit Your Resume button above. No phone calls please!

Concord Direct is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.

Concord Direct is an innovative, performance-driven direct response company with a passion for fundraising. Bringing both offline and online solutions, we partner with nonprofits to maximize performance of their direct marketing programs and improve results. Concord Direct has offices in Concord, NH, Baltimore, MD, and Boulder, CO.

We are seeking an Account Manager to join our Client Services team to lead the execution of direct mail campaigns for our valued clients.

Main Responsibilities:
In this busy position, you will project-manage all aspects of single- and multi-channel marketing campaigns. This key individual will represent and advocate for assigned clients and related sales staff. Responsibilities include ensuring the schedule, cost and quality of each program aligns with agreements made between Concord Direct and its Client. Through daily collaboration and exceptional communication with company staff and clients nationally, you will resolve issues, negotiate for resources and ensure all aspects of projects are put through each phase required to take the project from initial concept to final billing. Channels serviced include direct mail, online advertising, email marketing, and integrated marketing as engaged by the client. You will also be a key contributor to sales activities, strategic planning, and concept development. The Account Manager is the primary point of contact for all assigned campaigns; exceptional communication skills are a must!

Candidate Profile:
• Bachelor’s degree preferred.
• 2-5 years of Account Manager experience required.
• Be energetic, detail-oriented, and able to prioritize multiple projects and work collaboratively in a team environment.
• Possess a working understanding of the processes associated with developing and producing marketing materials for the nonprofit community. Experience with creative services, direct mail, print production, lettershop, or digital marketing is required; experience working with nonprofits a plus.
• Be comfortable and experienced in communicating daily with all levels of management, directly with clients and using all methods of communication including meeting participation, written and oral communications.
• Must have sound judgment and a decisive nature. Successful candidates display the confidence to know when to take responsibility and when to seek authorization.
• Proven ability in handling budgets and expenses
• Be proficient in Microsoft Office
• Be able to travel as required (up to 15%)

We offer competitive benefits and a casual and collaborative work environment. This position is located in our Concord, New Hampshire office. To apply, please email resume, salary requirements and a letter telling us why you are perfect for this job to resumes@concorddirect.com. Or, click the Submit Your Resume button above. No phone calls please!

Concord Direct is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.