Careers

Wanted: Innovators, Visionaries, Front-Runners and Team Players

If you’re a visionary thinker with an entrepreneurial spirit and collaborative mindset who thrives on creating winning strategies, we want to talk to you.

OPEN POSITIONS ›

Culture

We’re that rare combination of “people you want to hang out with,” and “people you know will get it done.” We’re 100% focused on our clients’ success, but flexible in how we get there… and we love the adventure. We’re open and honest, and we do whatever it takes to get our clients the maximum impact for every dollar. Because after all, innovation is our normal.

Values

  • We thrive on finding new, better ways to solve the unique obstacles that stand between our clients and their missions.
  • We hold ourselves to exacting standards for the details, while still understanding how we all contribute to the big picture.
  • Every single person takes ownership, for the daily work we do, for the success of our clients, and for the success of the company.
  • Every employee, regardless of position, fosters an intellectual curiosity to challenge what’s comfortable, so we never stop learning.

Benefits

We're a growing company with a rich history, and if you want to be part of the team that shapes our future, we'd love to have you. With us, you'll be able to help nonprofits in their missions to right the world's wrongs. And just in case the thrill of being a superhero isn't enough:

THE USUAL

  • medical
    Medical/Dental/Vision
  • company-match
    401k with company match
  • life-insurance
    Life Insurance
  • flexible
    Flexible Spending Accounts
  • 529-Plan
    529 Plan
  • paid-holidays
    Paid Time Off / Paid Holidays

THE UNUSUAL

  • awesome-coworkers
    Awesome coworkers
  • work-life
    Great work-life balance
  • family-owned
    Work for a 3-generation family-owned company
  • free-fruit
    Free fruit and snacks
  • bring
    Bring your dog to work
  • awesome-coworkers
    Awesome coworkers (yes, we know it's on here twice)

In exchange for all this, though, we want the best version of you. Think you have what it takes to join our amazing team? We want to find out, too.

Open Positions

Interested in on of our open positions? Submit your resume and cover letter today!

SUBMIT YOUR RESUME >

  • Inserter Operators - Second Shift

    Concord Direct is an innovative, performance-driven direct response marketing company that provides winning direct marketing packages and top-quality digital printing to a variety of clients. We consistently provide our clients with an exceptional level of expertise and personal service. We are currently seeking Inserter Operators for second shift in our Lettershop Department.

    Main Responsibilities:
    An Inserter Operator is an advanced position which requires the technical skills to operate and troubleshoot all equipment as well as the ability to quickly learn new machinery in a letter shop environment. You should have the ability to set up machines (calibration, cleaning etc.) to start a production cycle and then keep the machines running to complete assigned work. This includes the Transport Bases, Inkjet equipment, Stream Feeder, Match Mailing equipment, Inserter, Strapper and Shrink Wrap equipment. You should be able to control and adjust machine settings (e.g. speed), feed raw materials in, inspect the machine and test the operation of the machines regularly. You should also be able to fix issues that might occur during the shift and check the output to spot any machine-related mistakes or flaws. Additionally, you will keep records of approved and defective units or final products and maintain activity logs for your shift.

    Experience running lettershop machinery is a plus (inkjet, inserter, sorter, etc) but not necessary — we’ll train the right candidates!

    Candidate Profile:
    High school diploma or equivalent required. You must be reliable – attendance is critical for success in this position. You should have basic math and computer knowledge.

    We offer competitive benefits and a casual and collaborative work environment. To apply for this position, please click the Submit Your Resume button above. No phone calls please!

    Concord Direct is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.

  • Maintenance Manager

    Concord Direct is an innovative, performance-driven direct response marketing company that provides winning direct marketing packages and top-quality digital printing to a variety of clients. We consistently provide our clients with an exceptional level of expertise and personal service.

    We are seeking a Maintenance Manager/Plant Engineer to manage and direct activities related to the performance of our capital assets, including equipment, technology, and the physical plant. You will ensure smooth and predictable performance of operations by leading our maintenance operations to minimize downtime and maximize equipment performance to improve productivity. Specifically, you will direct the maintenance department and Total Productive Maintenance (TPM) efforts of the plant to improve Overall Equipment Effectiveness (OEE), with an emphasis on Availability, Performance, and Quality.

    Main Responsibilities:
    In this role you will initiate, implement, and manage the plant maintenance program based on best practices, with emphasis on preventive/predictive maintenance and upkeep of facility structure. You will also provide leadership, guidance and technical support to operations management. You will establish and maintain a computerized maintenance management system (CMMS) for tracking work orders, spare parts, and maintenance history of plant equipment and facility maintenance. Additionally, you will prepare reports, analyze data, and make recommendations for improving plant operations and solving maintenance-related problems as well as assess the company’s capabilities and capacity against the company’s growth goals.

    Candidate Profile:
    If you’re someone with strong leadership skills, plenty of technical expertise and can manage projects from start to finish, this job is for you! You should be confident in making decisions and have excellent problem solving/analysis skills. Strong communication skills and having a vision for the future will be critical to your success in this role.

    Other Qualifications:
    • Must have experience with repairs and maintenance of processing equipment.
    • Must have excellent mechanical aptitude.
    • Must have math and measurement skills to understand, track, analyze, and report on operating metrics.
    • Must have basic computer skills (email, word processing, routine database activities, Computerized Maintenance Management System, etc.).
    • Must have the ability to foster teamwork and motivate individual performers.

    We offer competitive benefits and a casual and collaborative work environment. This position is located in our Concord, New Hampshire office. To apply, please email resume, salary requirements and a letter telling us why you are perfect for this job to resumes@concorddirect.com. Or, click the Submit Your Resume button above. No phone calls please!

    Concord Direct is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.

  • Creative Project Coordinator

    Concord Direct is an innovative, performance-driven direct response company with a passion for fundraising. Bringing both offline and online solutions, we partner with nonprofits to maximize performance of their direct marketing programs and improve results. Concord Direct has offices in Concord, NH, Baltimore, MD, and Boulder, CO.

    We are seeking a Creative Project Coordinator to manage the schedules, deliverables and quality control processes for content creation through our Creative Department for all channels. This role will contribute to our clients’ success (and ours!) through seamless, on-time production of creative deliverables and will help us ensure high-quality, accurate content.

    Main Responsibilities:
    In this busy, highly visible support role, you will collaborate closely with the Creative Manager, along with account and program managers, on-staff and freelance designers, partner writers and other team members to keep projects on track, aided primarily by the use of our project management system (Trello). You will manage specific processes and checklists related to creative projects, as well as lead weekly individual huddle meetings with Account Directors to inform campaign schedules. You will also work with creative services vendors (designated by Creative lead on an account) to verify their availability for work with schedules and budgets, assign work with due dates, communicate deliverable requirements and supply necessary assets. You will have oversight of the quality control process and checklist completion for both email and direct mail, as well as attend critical campaign kick-off meetings as needed. Additionally, you will play a role in the coordination of creative billing.

    Candidate Profile:
    If you’re an organized self-starter who will enjoy working with great people to complete creative for direct marketing projects, this fast-paced job is for you! You must be an expert at juggling multiple priorities and have the ability to effectively communicate about tight timelines and creative deliverables. You should also constantly seek opportunities to improve or implement processes that will support and streamline the creative process.

    Qualifications:
    • Bachelor’s degree in Communications, Journalism, English, Marketing, Project Management, Graphic Design, Advertising or other related discipline.
    • 1-2 year’s work experience preferably for direct marketing in an agency; or equivalent combination of education and experience. Project management experience a plus.
    • Confidence and proficiency learning/navigating Google Drive and Google Docs.
    • Ability to master Trello for project management while adhering to Concord Direct processes (will train).
    • Excellent written and verbal communication skills, with a high level of comfort utilizing video meetings (Zoom) and Slack for daily communication needs.
    • Experience writing, proofreading and/or editing a plus.
    • Knowledge with programs in the Adobe Creative Suite a plus. Familiarity with Web and email testing suites like Email on Acid, Litmus, and Browserstack is a plus.

    We offer competitive benefits and a casual and collaborative work environment. This position is located in our Concord, New Hampshire office. To apply, please email resume, salary requirements and a letter telling us why you are perfect for this job to resumes@concorddirect.com. Or, click the Submit Your Resume button above. No phone calls please!

    Concord Direct is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.

Request a Consultation

Say hello! We’re an approachable bunch. Let’s chat about how we can create unique, standout direct marketing programs that get results for your nonprofit organization.

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